Terms of Service

PURCHASING TERMS AND CONDITIONS

1. By paying for the product, the buyer puts a tick "I agree to the store's terms of service" and automatically confirms that he have read and understood the store rules and product description.

2. Purchased items are non-refundable, except in cases of invalidity (e.g. if the account is blocked, deleted, or if there is an error in login process).

3. Check the product immediately after purchasing it. If there is a problem, such as invalid or blocked accounts, report it immediately. You have 3 hours to check the product after purchase. After this time, you are responsible for the product and it cannot be replaced or refunded.

- Refunds and replacements are not possible after accessing. If you have accessed the account and it has either a check or a ban, it may be due to your login or other actions that are not suitable for the proxy. Such accounts are not eligible for refunds or exchanges. After accessing the account, replacements are not possible.

Therefore, the store is not responsible for the functionality of third-party services that automate work with accounts, such as Dolphin, FB Tools, etc. and does not guarantee compatibility with cookies or access tokens.

- When you contact support, the store has the right to refuse to replace the product or refund you without a video recording of the purchase. Please keep in mind that video recording is a 100% guarantee that you will receive a replacement or refund if it is not valid. Attention! When recording a video, be sure to record the moment of payment and delivery of goods from the store and check the account for validity through the service or product ID. Copy data only by clicking the right mouse button (videos where data was copied via the clipboard CTRL+C, CTRL+V are not counted). That is, you need to record a video of the moment of payment, the issuance of goods by the store, and then the subsequent attempt to log in/check for validity. A video started after purchase is not proof.

4. Before purchasing, ask all questions to support using the specified contacts. If you were careless in choosing the product and bought it, then later raise objections that it is not what you need, not what you wanted to buy, and so on, remember that accounts can only be replaced if they are invalid. Accounts purchased by mistake are not exchanged for others, and the funds spent on them are not reimbursed.

5. All goods in our store are sold only in one hand. However, we strongly recommend changing access methods - passwords, email, phone, additional data, if any - after purchasing any accounts. Please do not write to us after a month that the access to the accounts disappeared, etc. Remember that if you do not change the data, complaints and claims will not be accepted.

6. If you encounter any problems with purchasing the product, please contact support and immediately indicate the nature of the issue and purchase information. The more detailed you describe your problem/question, the faster we can solve it!

7. Only purchase accounts if you know how to use them. There are special forums, blogs, and communities to address these issues. Remember that we are a store that sells products, not a training center for working with accounts, proxies, software, etc.

8. After you contact us, the response from support will be within 30-60 minutes during business hours, but may take up to 24 hours in some cases. However, we always try to resolve all issues as quickly as possible. Hope for understanding.

Do not worry, we are always in touch. All questions will be answered.

The store reserves the right to refuse to resolve the issue for the client and close the request without its permission in case of inappropriate behavior, the use of profanity.

The store has the right to refuse to resolve a customer's issue and close the request without their permission in case of inappropriate behavior or the use of profanity.

When using accounts, the following actions are prohibited:

• Using your home (local) IP address.

• Using VPN services, both paid and free.

• Using virtual machines, device emulators, VPS servers, or VDS (only high-quality private proxies are allowed).

• Using shared/public proxies.

• Using a dynamic IP address (dynamic IP is not a proxy because other clients of your provider used it before you).

• Logging into 2 or more accounts using 1 device and 1 proxy.

In other words, you should be aware that free/cheap proxy or VPN services do not provide good quality and are used by a large number of people, which leads to accounts being quickly blocked. We do not provide advice and recommendations on using any services since the situation on the market is constantly changing and different proxies are suitable for each specific case. Therefore, we suggest testing them yourself for your own purposes.

Account usage rules:

Each account is used with ONLY 1 private proxy and 1 new device (new UserAgent, set of plugins, browser cache and/or cookies, etc.).

ATTENTION:

Accounts sold in the hq-accounts.com store are intended for demonstration and legal use only. It is prohibited to use the accounts to violate the rules of the services in which they were registered, or other resources, as well as to violate the laws of the countries where they are used.

It is forbidden to distribute any information related to the propaganda of war, incitement of racial, national or religious hatred and enmity. The ban also applies to any other information for which criminal or administrative liability is provided for distribution. It is prohibited to use the accounts for any other actions that contradict the Criminal Code. The buyer is solely responsible for any actions taken on the purchased accounts after purchase and access to them. Do not break the law.

We do not hack anyone, do not affect other people's accounts or their owners, and do not provide such services (and do not know who does). The store strictly operates in accordance with the legislation of the Criminal Code of the Russian Federation: it purchases information access services, sorts them by requested criteria for further resale, without being responsible for the content of the information, warning that in case of destruction, blocking, modification, or copying of data, liability may arise.

Dear friends, we remind you that our store does not violate any laws or the rights of third parties. All the goods we offer do not belong to third parties. If you have any questions, please write to us and we will provide all clarifications about the origin of the goods. We respect the law and advise you to act strictly in accordance with the Criminal Code.

If the above points are violated, replacements/refunds of accounts will not be made.

By making a purchase in our store, you automatically accept this agreement "Rules and conditions of purchasing goods". Ignorance of the rules and conditions of purchasing goods does not exempt you from responsibility under the established service rules.